The Knowledge (Explainers)

We want to make SEON as convenient for you as possible and this is why we offer multiple options to review transactions and customize the tool to your own specific needs and become an invincible fraud fighting superhero. The Customers page displays the same data as the Transactions page, but broken down per customer, rather than individual user actions. Pretty neat, right? Check it out here.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Here at SEON, we like to keep information neatly organized to make our customers’ jobs easier when it comes to collecting and reviewing data. On the Merchants page, you’ll find a list of all of your merchants and affiliates, their total number of transactions, and the amount of transactions in different states.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

An important gear in the fraud-fighting machine is the ability to blacklist, whitelist, and flag values, based on industry standards and your own specific experience and needs. The Lists page is where you can manage these blacklisted, whitelisted, and flagged values in your SEON account. Alongside your custom lists and anything you've added to those.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Transaction Details hosts all the relevant information about the selected transaction. Let's take a look at the general widgets you'll see on every transaction details page – we have dedicated videos for other widget types, so make sure to check those out as well.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Now, you already know what Transaction Details are and how important they are when it comes to reviewing user actions you send to SEON. Through the power of data enrichment, we gather a wide variety of data points to analyze and consider when you try to catch fraudsters red-handed. Let’s take a look at three key sections, the IP information, Credit card, and Addresses widgets, found in Transaction Details page.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Widgets are the heart and soul of analyzing transactions, and we made SEON customizable to counter the fraud risks specific to each industry. The Transaction Details page is home to a collection of widgets that not everyone will see and use but which can be extremely useful for certain businesses and use cases.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

The Transactions page is where you’ll find a list of all the user actions SEON has checked and analyzed. Clicking on any transaction, you’ll find yourself in the Transaction Details screen, where you’ll see a wide range of data neatly organized in widgets so you can easily review them and make informed decisions. We’ll take a deeper look at the most important widgets in separate videos, but here’s a general overview to whet your widget appetite.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

The Machine Learning Rules tab of the Scoring Engine is the place where you’ll find all the rules generated by our whitebox machine learning algorithm. This powerful tool will help you identify patterns and fraud trends the human eye might not, or cannot notice. Even better, it becomes continually smarter as you feed SEON more data. Watch this video to find out more.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

When it comes to fighting fraud, every industry and every company’s situation is a little bit different. Different in terms of what vulnerabilities fraudsters might try to exploit, and in terms of risk appetites, as we say in the fraud biz.

This is where custom rules come into play. You can create and customize rules specific to your business to tailor SEON to your needs and preferences. In this video, we'll show you what custom rules can do for you.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Velocity Rules help you monitor and catch suspicious user behavior, strange patterns or sudden changes in typical user habits. You can use them to compare an aggregate value or data field of values, or another aggregate within a certain time frame, or even several repeating timeframes.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Here’s the deal: when SEON analyzes a transaction, we enrich all the data points in your API request. We then take this information and assign each transaction a fraud score, a number that helps you determine whether you’re facing a fraudster or not.

Then come the rules that underpin this scoring and categorization. Rules can affect the fraud score or a transaction’s state, meaning whether they are approved, declined or forwarded for a manual review. Watch this video to have a look through our rule types.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Welcome to SEON’s brain, the Scoring Engine. Here, you’ll find a collection of rules, machine learning tools and automated decisioning, all of which SEON uses to calculate a fraud score for each user action to see whether you’re facing a fraudster or not.

But, what is a fraud score, you may ask? Well, it’s a number assigned to each user action, answering the question: How likely is this person to be a fraudster? Fraud scores are calculated using rules which add or subtract points based on all the information SEON could gather about the user.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Default Rules are crafted to be universally applicable in all fields of business. They each come with a default score, based on how likely a certain characteristic is to be used by a fraudster. They get you going from the very first day with SEON, let us show you around in this video.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io

Phone numbers can show you a vast amount of data you can use to stop cyber criminals, let us show you how.


The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.


Remember, you can read up on all things SEON at: docs.seon.io

The email addresses of your users are one of the most illuminating points you can use to discover a myriad of things about who you are doing business with. We want to show you how to use this part of SEON and what information if can reveal.


The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.


Remember, you can read up on all things SEON at: docs.seon.io

The manual lookup page is your starting point for most investigations into users, fraud fighting and taking a look at individual transactions. Let's take a look at how it works and what it shows you.


The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.


Remember, you can read up on all things SEON at: docs.seon.io

We probably don't have to tell you what money laundering is! Achieving true anti-money laundering (AML) compliance is never ending road. Here we show you have SEON's AML capabilities help you to close out this journey successfully.


The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.


Remember, you can read up on all things SEON at: docs.seon.io

Stopping fincrime and fraud is often a team sport. So let's dive into how you can add team mates and manage access in SEON.


The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.


Remember, you can read up on all things SEON at: docs.seon.io

The settings page is made up of four tabs, so let us explain what these are and how to use them.


The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.


Remember, you can read up on all things SEON at: docs.seon.io

The admin panel is flight deck of SEON and where you'll get most things done. Let us explore this part of the solution together.


The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.


Remember, you can read up on all things SEON at: docs.seon.io

Every story has a beginning! In this video, we explain how to get started with SEON. Fraud is a complex problem, and SEON is a comprehensive solution.

The Knowledge is your best friend in getting to know how SEON works and how to get the best from it. Every video looks at a different part of SEON and how you can best utilize it.

Remember, you can read up on all things SEON at: docs.seon.io