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Account Takeover Fraud
Solutions

"Blocking multi-accounting, account takeovers, and quickly connecting fraudulent accounts are just a few of the benefits."

Block fraudulent orders, stop unauthorized withdrawals and protect your customers

Account takeovers are a major headache. And with huge data breaches happening everywhere accompanied by flimsy and reused passwords – the problem is only growing. Block unauthorized access to your customers’ accounts to avoid fraudulent purchases, chargebacks, and withdrawals to protect your customers and reputation.

The average cost of an account takeover is USD 12.000, without accounting for reputation damage caused by loss of trust.

Unauthorized purchases mean costly chargebacks that cause long-term harm to your business.

Failing to protect customer accounts can result in fraudulent transactions or withdrawal of funds by fraudsters.

Trusted by the world’s most ambitious brands

Block Suspicious Connections

Use SEON's IP address check to uncover the customer's connection details. Correlate geolocation data with provided addresses to identify mismatched locations. Easily identify scenarios where fraudsters mask their IP addresses with VPNs, proxies, and the Tor network.

Spot Fraud Tools and Shared Devices

Unleash SEON's state-of-the-art device fingerprinting to see detailed information about the tools used to access your site. See which accounts have been accessed from a similar or matching technical environment. Spot common multi-accounting and fraud browsers or plugins, and block emulators and suspicious devices from your platform.

Keep an Eye on Customer Behavior

Sudden changes in customer behavior can indicate an ATO. Don't worry – with machine learning and velocity rules at your fingertips, you can see the signs before you have a problem. Is a customer spending more today than usual? Have they placed an order to addresses that don't match their details? Be ready for anything with SEON.

Account
Takeover

Account protection is a growing concern for online companies – especially those offering bonuses, loyalty points, e-wallet services, or FX and crypto trading.

Protect your customers’ valuable accounts with SEON by monitoring the login stage for any suspicious activity, which may come in the form of both user actions and data. Investigate customers’ software and hardware configurations to highlight suspicious login attempts.

By looking at real-time connections between device details, browsers, IP, proxy, and Tor or VPN connections, you can instantly stop credential stuffing and ensure only legitimate users gain access to their accounts. You’ll see this displayed in an easy-to-follow and action format on your SEON dashboard.

Cover activity monitoring and behavior analysis with SEON’s velocity checks. Too many login attempts within a set timeframe? Was the password immediately reset after a login? Send any kind of data you want to the system, and create custom rules that effectively let you read user intent by analyzing their behavior on your platform.

Set risk thresholds that only trigger extra authentication when necessary. This way, you’ll reduce friction for legitimate users and add obstacles in the path of fraudsters and cybercriminals who acquired your user’s login credentials.

FAQ

How can SEON protect user accounts?

By deploying SEON at the login stage, you get to flag and block fraudsters using suspicious devices, IP addresses, and even displaying unusual behavior. Our risk scoring system lets legitimate users log in with zero friction, while medium-risk logins can be asked for extra verification. High-risk logins are instantly blocked – and you get to decide what is defined as high-risk.

Why does SEON recommend device fingerprinting for ATO protection?

Our device fingerprinting module gathers hundreds of data points related to the software and hardware configuration of your users. Identifying suspicious data (anti-fingerprint browser, absence of cookies, spoofed setups, etc.) will point out when someone isn’t the legitimate account owner. This is particularly effective combined with our IP lookups.

How does SEON monitor login behavior?

SEON lets you deploy velocity checks and risk rules designed to look at user actions over a specific timeframe. Sophisticated account takeover fraudsters will log into an account and lay dormant before targeting it. Luckily, you can use velocity rules to continue flagging suspicious activity at all times, including password resets, address changes, and large withdrawals.

Where can I find more information about account takeover?

You can learn more about how SEON works in our Knowledge Base.

"As soon as our staff used SEON on a regular basis, they could see its value. It immediately started saving them time as they didn’t have to trawl through the usual checkpoints. So much so, that the time spent by Air France analysts on manual reviews is down by an impressive 70%. Instead, all the information they needed was on one screen with a simple scoring system enabling them to see if a transaction was real or not."

Eric Facquet

Deputy Manager of Fraud Prevention

"The most useful thing for us was to be able to see if the email and phone numbers weren’t registered anywhere. We also rely on the device fingerprinting metadata in our scorecard to filter out junk users. We immediately saved about 6% of costs on our automated KYC checks. After only 2 months, we started seeing impressive results. Up to 3 times fewer cases of defaulting customers in new regions such as Romania and Europe. 4 months later, the fraud rates dropped by over 65%."

Sergey Bogdanov

Chief Risk Officer

"We were looking at another provider, but they came back to us with a 4-6 months integration window. With SEON, it was literally a phone call, sandbox tests on Monday and by the end of the week, it was done. One other thing I’d like to comment on is the pricing model. It’s really 2022, like for scaling together. The SEON model, it’s now one we actively look for with our other partners. Clearly an organization that approaches work and its customers in a different way."

Coert Snyman

Senior Analyst

"I tested some extra rules, and over a few months I managed to push SEON’s auto approval from an initial accuracy of 95% unto 99.5%. Taking the time to update your SEON rules is an investment that gives great results. And the best thing is that we can do so without deploying any software. From an engineering perspective, it is extremely time and resource saving, allowing us to react much faster."

Phillipp Keller

Senior Product Manager

"I couldn’t believe how fast the results came,” says Gergely. “Our chargeback rates dropped by 91% in one month only.” Moreover, the number of manual queries and fraud catch rates continued to improve after the initial 30 days as the system adjusted itself – part of the benefits of deploying a machine-learning algorithm to fine-tune accuracy."

Gergely Kálmán

CEO

"SEON allows us to stay one step ahead as by keeping advantage players at bay we are able to continue offering competitive bonuses with low wagering requirements to our players,” Daniel says. “And the fact that SEON team are so open to feedback and implement the feedback quickly gives us as their client a significant advantage which we couldn’t find with other competitors in their field."

Daniel Saliba

Head of Compliance

"It wasn’t just the technology that’s great though, the education side of things helped us understand the types of tactics and patterns used by fraudsters and put rules into place to prevent them."

Stacey Pickering

Head of Operations

"We deployed SEON both on our website and web app to gather device data as well as IP and email information. It was unbelievably fast, both in terms of integration and results. In 4 days only, our fraud rates were pretty much down to 0."

Lewis Bye

Senior Projects and Operations Specialist

"We overlay SEON’s digital and social lookup with device fingerprinting to get a good indication of whether the phone or tablet belongs to the actual client. We can instantly filter out obvious fraudsters with no digital or social presence, and we get better intelligence to automate our decision making."

Juris Rieksts-Riekstinš

Head of Risk

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Account Takeover FraudSolutions