Chargebacks are a huge issue for online merchants in ecommerce

Ecommerce Fraud

Increase your turnover by reducing chargeback overheads and resources lost to fraudulent buyers. SEON becomes a trusted gatekeeper of your online store, empowering fraud managers to fight more efficiently and to protect legitimate customers.

Lower chargeback rates and friendly fraud costs

Prevent payments from stolen cards or credentials and block unauthorized transactions before they hurt your business. Improve your success rate when disputing false refunds and chargeback requests, and meet card networks chargeback ratios.

Decrease manual review efforts

Save time, money and staff resources on manual reviews by automatically delivering important data to your analyst / fraud manager in a clear dashboard. Combine the power of email, IP, device and behavior analysis with machine learning to support your decisions, and access visualization and reporting features at your fingertips.

Reduce gift card and coupon abuse

Automatically detect fake accounts through complete digital footprint analysis. Flag customers using stolen or fake IDs to ensure only real buyers benefit from your promos and to eliminate multi-accounting.

Secure login authentication

Prevent account takeover without slowing down your customer journey. Implement risk-based authentication that only triggers 2FA or SMS verification for high risk logins. Protect your organization from phishing attacks, and improve security for your users’ online wallets.

Stop fraud-related threats

  • Identity theft
  • Reversed payments
  • Chargebacks
  • Disputed payments
  • Friendly fraud
  • Account takeover
  • Bot attacks

Case studies and eBooks

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How consumer risk changed during the pandemic in emerging markets


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