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Stop Fraud Before It Happens

Get in-depth user analysis using our email, phone, IP, device fingerprinting and fraud APIs. Flexible risk scoring and pick & mix the APIs you need.

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  • Free consultation with our experts
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Helping >5000 global brands fight fraud

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FAQ

Fraud prevention at your business

How can I improve my current fraud management system?

Everyone has a digital footprint – email addresses and phone numbers are like digital passports, building a history as people use them around the web.
SEON uncovers this digital footprint to confirm if your customers are real people. Fraudsters cannot convincingly imitate a good user’s digital footprint – and even if they try, such efforts don’t scale.
SEON is the next generation of fraud prevention, utilizing social and digital signals and the speed of machine learning. Cut back on manual review or accelerate your internal processes drastically thanks to hundreds of data points, our powerful machine learning toolset and our fraud-fighting experience.

How can I reduce my chargeback rate?

All it takes is three easy steps:


  1. Screen newly created accounts: Verifying digital identities right away will protect you against fraud.
  2. Add a friction-free security check before confirming transactions: Fully automated fraud prevention can reduce your response time to ensure a good customer experience.
  3. Filter out repeat offenders: Rely on our machine learning tools and scoring engine to highlight patterns automatically and reduce fraud rates.

How can I protect my users against account takeovers?

It’s best to detect risk at login. Integrate SEON’s device fingerprinting solution and IP API. Analyze and compare data points connected to devices, connection types, geolocation, and even the browser and password used, to flag suspicious login attempts.

How can I stop bonus abuse?

The best stage to detect promo abuse is at registration and login. You can flag suspicious multi-accounting attempts by analyzing and comparing data points relating to social media accounts associated with the email address or phone number, devices, geolocation, and even the browser and password used.

How does SEON identify fraudulent activity?

SEON identifies fraud by enriching data based on users’ email, IP, phone number, and location and by harnessing device fingerprinting, machine learning, and predictive scoring.

Does SEON help scammed individuals?

No, we do not work with scammed individuals. SEON is a fraud prevention tool offered to companies and other organizations that need help to reduce the costs and resources lost to fraudulent activities.

Does SEON provide ID verification?

SEON does not provide ID document verification, but it can contribute to filtering out fraudulent users before expensive ID verification.

Integration, Coverage and Pricing

Does SEON offer services worldwide?

Yes, we offer our services worldwide. Check out some of the 5000+ global brands that work with us.

For what industries does SEON provide fraud prevention services?

SEON can help any company that faces fraud, no matter the industry. Among the most popular industries where our customers operate are:


  • Banking, Neobanks & Insurance
  • iGaming & Gambling
  • Online Lending
  • Ecommerce
  • Travel & Ticketing
  • BNPL (Buy Now Pay Later)
  • Payment Gateways
  • Crypto & Trading

Is SEON secure and compliant from a data-sharing perspective?

Yes, we have taken all the steps necessary to remain compliant, including:


  • Fraud prevention is a legal basis for processing data under the GDPR.
  • Our EU infrastructure: servers and databases are based in the EU (Dublin, Ireland) on AWS – if you need a certificate from them, we can provide that for you as well.
  • Access to our production database is tightly controlled and secured through dedicated, whitelisted VPN and encrypted keys.
  • SEON’s standard agreement includes taking responsibility for data privacy.
  • We have an appointed Data Protection Officer.
  • We are registered as a data processor at the Hungarian National Authority for Data Protection.

For more details, please check out our blog post about data compliance.
Our compliance efforts are not focused only on Europe but on every highly regulated region where our customers operate, including Latin America and Southeast Asia.

How do I set up SEON?

You can start using SEON right away through our Admin Panel or Chrome extension. Sign up here to get started.
To get the best results, easily set up low-code API integrations at multiple touchpoints such as signup, login, and payment processing. You can also schedule a kick-off meeting with our team, where we will walk you through the most important features and help you be safer from day one.

How does SEON’s fraud prevention pricing work?

You only pay for what you use. Our pricing is fully modular and based on your monthly API calls, allowing you to scale with SEON based on your usage. For more details, check our pricing page or contact us for a quote.

Is there a minimum fee?

Yes, the minimum fee is €299/month. For more details, check out our pricing page or contact us for a quote.

Does SEON offer chargeback guarantee?

No. We work with a microtransaction model, because we believe this is the only option that does not result in a conflict of interest between you and us. With the chargeback guarantee model, you have no control over your risks. Fraud prevention vendors who offer chargeback guarantees tend to decline even low-risk transactions – just to protect themselves from having to pay up, so they’re on the safe side. The result? You can end up potentially losing good customers and profit. At SEON, we help you monitor each transaction for a very low unit price – this way, you can automate who you’ll block or allow to purchase based on your risk appetite. Read our in-depth comparison of these pricing models in our blog post here.