Stop Fraud Before It Happens

Get in-depth user analysis using our email, phone, IP, device fingerprinting and fraud APIs. Flexible risk scoring and pick & mix the APIs you need.

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Helping 5000+ global brands fight fraud

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"With SEON, I can see that the address has been around since 2012 because it appeared in data breaches. I can see it’s been registered on these 15 other social websites. From then I can just manually match the relevant information to make my case. Working with more accurate data allows me and my team to move faster – and with minimum user friction. Whereas the team had to wait hours or days to verify someone’s payment, SEON allows them to do it in 30 mins or less."
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Rick Hiltbrunner
Senior Manager of Fraud Operations
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"As soon as our staff used SEON on a regular basis, they could see its value. It immediately started saving them time as they didn’t have to trawl through the usual checkpoints. So much so, that the time spent by Air France analysts on manual reviews is down by an impressive 70%. Instead, all the information they needed was on one screen with a simple scoring system enabling them to see if a transaction was real or not."
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Eric Facquet
Deputy Manager of Fraud Prevention
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"The most useful thing for us was to be able to see if the email and phone numbers weren’t registered anywhere. We also rely on the device fingerprinting metadata in our scorecard to filter out junk users. We immediately saved about 6% of costs on our automated KYC checks. After only 2 months, we started seeing impressive results. Up to 3 times fewer cases of defaulting customers in new regions such as Romania and Europe. 4 months later, the fraud rates dropped by over 65%."
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Sergey Bogdanov
Chief Risk Officer
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"We were looking at another provider, but they came back to us with a 4-6 months integration window. With SEON, it was literally a phone call, sandbox tests on Monday and by the end of the week, it was done. One other thing I’d like to comment on is the pricing model. It’s really 2022, like for scaling together. The SEON model, it’s now one we actively look for with our other partners. Clearly an organization that approaches work and its customers in a different way."
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Coert Snyman
Senior Analyst
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"I tested some extra rules, and over a few months I managed to push SEON’s auto approval from an initial accuracy of 95% unto 99.5%. Taking the time to update your SEON rules is an investment that gives great results. And the best thing is that we can do so without deploying any software. From an engineering perspective, it is extremely time and resource saving, allowing us to react much faster."
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Phillipp Keller
Senior Product Manager
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"I couldn’t believe how fast the results came,” says Gergely. “Our chargeback rates dropped by 91% in one month only.” Moreover, the number of manual queries and fraud catch rates continued to improve after the initial 30 days as the system adjusted itself – part of the benefits of deploying a machine-learning algorithm to fine-tune accuracy."
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Gergely Kálmán
CEO
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"SEON allows us to stay one step ahead as by keeping advantage players at bay we are able to continue offering competitive bonuses with low wagering requirements to our players,” Daniel says. “And the fact that SEON team are so open to feedback and implement the feedback quickly gives us as their client a significant advantage which we couldn’t find with other competitors in their field."
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Daniel Saliba
Head of Compliance
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"It wasn’t just the technology that’s great though, the education side of things helped us understand the types of tactics and patterns used by fraudsters and put rules into place to prevent them."
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Stacey Pickering
Head of Operations
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"We deployed SEON both on our website and web app to gather device data as well as IP and email information. It was unbelievably fast, both in terms of integration and results. In 4 days only, our fraud rates were pretty much down to 0."
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Lewis Bye
Senior Projects and Operations Specialist
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"We overlay SEON’s digital and social lookup with device fingerprinting to get a good indication of whether the phone or tablet belongs to the actual client. We can instantly filter out obvious fraudsters with no digital or social presence, and we get better intelligence to automate our decision making."
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Juris Rieksts-Riekstinš
Head of Risk
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"One core piece of data we get from SEON is the ability to profile customers based on a phone number. Because what we do is through WhatsApp, being able to check social signals really helps us get a better sense of how real the user is. It’s a tool in our toolkit that is pretty unique."
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Jonathan Kleinmann
Head Of Partnerships
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FAQ

Fraud prevention at your business

How can I improve my current fraud management system?

Everyone has a digital footprint – email addresses and phone numbers are like digital passports, building a history as people use them around the web.
SEON uncovers this digital footprint to confirm if your customers are real people. Fraudsters cannot convincingly imitate a good user’s digital footprint – and even if they try, such efforts don’t scale.
SEON is the next generation of fraud prevention, utilizing social and digital signals and the speed of machine learning. Cut back on manual review or accelerate your internal processes drastically thanks to hundreds of data points, our powerful machine learning toolset and our fraud-fighting experience.

How can I reduce my chargeback rate?

All it takes is three easy steps:
  1. Screen newly created accounts: Verifying digital identities right away will protect you against fraud.
  2. Add a friction-free security check before confirming transactions: Fully automated fraud prevention can reduce your response time to ensure a good customer experience.
  3. Filter out repeat offenders: Rely on our machine learning tools and scoring engine to highlight patterns automatically and reduce fraud rates.

How can I protect my users against account takeovers?

It’s best to detect risk at login. Integrate SEON’s device fingerprinting solution and IP API. Analyze and compare data points connected to devices, connection types, geolocation, and even the browser and password used, to flag suspicious login attempts.

How can I stop bonus abuse?

The best stage to detect promo abuse is at registration and login. You can flag suspicious multi-accounting attempts by analyzing and comparing data points relating to social media accounts associated with the email address or phone number, devices, geolocation, and even the browser and password used.

How does SEON identify fraudulent activity?

SEON identifies fraud by enriching data based on users’ email, IP, phone number, and location and by harnessing device fingerprinting, machine learning, and predictive scoring.

Does SEON help scammed individuals?

No, we do not work with scammed individuals. SEON is a fraud prevention tool offered to companies and other organizations that need help to reduce the costs and resources lost to fraudulent activities.

Does SEON provide ID verification?

SEON does not provide ID document verification, but it can contribute to filtering out fraudulent users before expensive ID verification.

Integration, Coverage and Pricing

Does SEON offer services worldwide?

Yes, we offer our services worldwide. Check out some of the 5000+ global brands that work with us.

For what industries does SEON provide fraud prevention services?

SEON can help any company that faces fraud, no matter the industry. Among the most popular industries where our customers operate are:
  • Banking, Neobanks & Insurance
  • iGaming & Gambling
  • Online Lending
  • Ecommerce
  • Travel & Ticketing
  • BNPL (Buy Now Pay Later)
  • Payment Gateways
  • Crypto & Trading

Is SEON secure and compliant from a data-sharing perspective?

Yes, we have taken all the steps necessary to remain compliant, including:
  • Fraud prevention is a legal basis for processing data under the GDPR.
  • Our EU infrastructure: servers and databases are based in the EU (Dublin, Ireland) on AWS – if you need a certificate from them, we can provide that for you as well.
  • Access to our production database is tightly controlled and secured through dedicated, whitelisted VPN and encrypted keys.
  • SEON’s standard agreement includes taking responsibility for data privacy.
  • We have an appointed Data Protection Officer.
  • We are registered as a data processor at the Hungarian National Authority for Data Protection.
For more details, please check out our blog post about data compliance.
Our compliance efforts are not focused only on Europe but on every highly regulated region where our customers operate, including Latin America and Southeast Asia.

How do I set up SEON?

You can start using SEON right away through our Admin Panel or Chrome extension. Sign up here to get started.
To get the best results, easily set up low-code API integrations at multiple touchpoints such as signup, login, and payment processing. You can also schedule a kick-off meeting with our team, where we will walk you through the most important features and help you be safer from day one.

Does SEON offer chargeback guarantee?

No. We work with a microtransaction model, because we believe this is the only option that does not result in a conflict of interest between you and us. With the chargeback guarantee model, you have no control over your risks. Fraud prevention vendors who offer chargeback guarantees tend to decline even low-risk transactions – just to protect themselves from having to pay up, so they’re on the safe side. The result? You can end up potentially losing good customers and profit. At SEON, we help you monitor each transaction for a very low unit price – this way, you can automate who you’ll block or allow to purchase based on your risk appetite. Read our in-depth comparison of these pricing models in our blog post here.