Webinar

The Hidden Cost of Retention Bonuses and How Operators Are Fighting Back

Retention bonuses are how Betting & Gaming operators keep their best players coming back. They have also become one of the industry’s fastest-growing fraud vectors. Professional fraud rings now take over established accounts, age their own profiles to fake legitimacy or buy aged verified accounts outright, hold them dormant to slip past the checks built for new players, then strike the moment a high-value retention offer lands. The account already looks trusted, so the abuse clears every filter and the loss surfaces only after the margin is gone. SEON’s 2026 Fraud & AML Leaders Survey found 57% of operators now report fraud losses growing faster than revenue.

This discussion brought together some of the most ambitious operators in Betting & Gaming for a frank conversation about defending retention spend without pulling back on the offers that drive loyalty. They get specific about where retention abuse hides across the player lifecycle, how to catch it without adding friction for genuine players and how the operators who get this right turn fraud defense into a competitive edge as they scale.

In this webinar, you’ll learn about:

  • Why account age and verification history no longer prove a player is genuine
  • How fraud rings use dormancy to slip past onboarding checks built for new players, then activate the moment a retention offer lands
  • Where retention abuse hides across the player lifecycle, from reactivation campaigns to VIP loyalty tiers
  • How to catch account takeover and bonus abuse without adding friction for legitimate high-value players
  • What separates operators who treat fraud defense as a cost center from those who turn it into a competitive edge as they scale

Speakers

Take the First Step Toward Transformative Fraud Prevention