Stop Fraudulent Orders Without Slowing Down Real Customers

SEON integrates with Shopify to detect fraudulent orders, reduce chargebacks and prevent abuse across the customer lifecycle — built for brands growing in complexity.

Fraud Gets Harder to Manage as You Scale

Built for How Shopify Merchants Actually Operate

Native Shopify workflows

Manage fraud decisions directly within Shopify, keeping your team in the tools they already use.

Shopify Flow automation

Trigger automated actions and workflows based on fraud risk and merchant-defined rules.

Flexible risk controls

Customize fraud logic by region, channel, customer behavior, risk level or operational needs.

AI-suggested rules

Accelerate fraud operations with AI-generated rule suggestions designed to help merchants adapt to evolving fraud patterns faster.

Designed for growing brands

Support high order volume, cross-border expansion and multiple storefronts as fraud operations become more complex.

Extensible fraud infrastructure

SEON extends Shopify’s capabilities with deeper fraud analysis, workflow flexibility and operational visibility.

SEON Provides More Context, Greater Control and Clarity into How Decisions are Made

Stop Fraud Without Sacrificing Conversion

  • Detect suspicious transactions earlier using device intelligence, digital footprint analysis and behavioral signals before they reach checkout
  • Reduce chargeback exposure and repeat abuse patterns with customizable decisioning that adapts as your fraud landscape evolves
  • Improve approval rates for legitimate customers by reducing unnecessary manual review and false declines

Catch Fraud Across the Entire Customer Journey

  • Detect card testing, account abuse and promo exploitation at the point of entry before they escalate into revenue loss
  • Identify return fraud, multi-accounting and suspicious repeat behaviors using a centralized fraud decisioning layer
  • Flag high-risk cross-border activity and unusual patterns across multiple storefronts — all connected directly to Shopify workflows

Understand Every Fraud Decision You Make

  • See exactly which risk signals, behavioral indicators and device intelligence drove each fraud score — no black box decisioning
  • Interrogate rule outcomes in real time so your team can respond to emerging patterns without waiting on vendor updates
  • Continuously optimize fraud performance with full visibility into what’s working, what isn’t, and why

Built for Advanced Shopify and Shopify Plus Brands

  • Handle increasing chargeback volumes, rising operational costs and growing order complexity without adding headcount or manual review burden
  • Expand internationally with fraud controls that adapt to cross-border risk, regional behavior patterns and higher customer acquisition costs
  • Move beyond basic risk tooling when fraud stops being a compliance checkbox and starts affecting revenue, operations and growth

Key Capabilities

AI-powered risk scoring

Analyze transactions using device, identity, behavioral and digital footprint data.

Custom rules and workflows

Adapt fraud logic to different markets, products, campaigns and risk thresholds.

AI-suggested rules

Generate intelligent fraud rule recommendations to accelerate optimization and response time.

Automated decisioning

Automatically approve, review or decline orders based on merchant-defined logic.

Ecommerce-focused fraud intelligence

Identify patterns across customers, devices, orders, sessions and accounts.

Stop fraud and recover chargebacks. 

All on autopilot.

Chargeback Management

SEON partners with Chargeflow to help merchants streamline chargeback management workflows.

While SEON focuses on preventing chargebacks from happening, Chargeflow provides peace of mind through dedicated chargeback management capabilities.

Together, merchants can:
  • Reduce chargeback exposure
  • Improve operational efficiency
  • Connect fraud signals with downstream dispute workflows
  • Create a stronger fraud feedback loop over time

This partnership helps Shopify merchants build a more connected fraud and chargeback operations workflow.