New Account Fraud: What It Is and How to Stop It

Last Updated: January 18, 2023 by Florian Tanant
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You can use this to see who called you, but it is also extremely helpful for companies to identify fraudsters and keep them out of their systems. You can try our demo for a set of full features such as:
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Reverse phone lookup is a process that gives you information about someone based on their phone number. It aggregates data from open sources, as well as social media and messenger apps.
Reverse phone lookup is a form of data enrichment. It’s a process designed to let you get extra information based on a single data point. Other examples include reverse email lookup and reverse social media lookup.
Data enrichment tools such as a reverse phone lookup solution are particularly useful when you’re trying to guess how risky a person is for your business. For instance, in fraud prevention, you can use that information to learn if the person appears suspicious or not.
Reverse phone lookup tools are available in a variety of ways, depending on which provider you choose. Some offer simple manual queries. You can also perform a search via API call.
Some providers, including SEON, even let you upload batches of phone numbers and get results.
Reverse phone lookup tools allow you to answer key questions to do with a phone number:
The last question is particularly important in the context of fraud prevention, marketing, or due diligence – when you want to learn whether someone should be trusted or not.
Reverse phone lookup tools come in an increasingly wide range of shapes and forms. Here is your checklist to ensure you pick the right one:
Disclaimer: Everything in this article was gleaned from online research, including user reviews. We did not have time to manually test all the tools. However, we ensured the information was correct as of Q3 2022. Feel free to contact us to request an update/correction.
SEON’s reverse phone lookup module works in real-time using fresh open-source databases only. You can use the modules separately or together to calculate a risk score, which should inform how you do business with your users.
The key to balancing out safety and customer experience is to gather as much data as possible about a person with a minimum amount of friction. SEON’s reverse phone lookup does just that, and it’s quickly becoming a favorite of risk managers worldwide.
The Phone API 1.2 also introduced the ability to detect temporary, virtual, and disposable numbers.
TruthFinder is an interesting service you can use as part of your KYC process or simply for amateur sleuths who want to learn more about a person. The company offers a reverse phone search tool, as well as a name search.
An initial search is free, and you need to pay $4.99 thereafter for unlimited reports (phone lookup only). An interesting feature of TruthFinder is its dark web scan, which looks at marketplaces to see if someone’s information has been traded or not.
Spy Dialer is a quick, easy-to-use reverse phone lookup service. It’s also completely free. As you can see from the screenshot above, you can also search by name, address or email.
Using Spy Dialer isn’t foolproof, though. You’ll find that non-US phone numbers won’t register in the system and that the results are mixed and not always reliable. However, if all you need is a quick free search to see who called you, it could do the trick.
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Enriching data with a reverse phone lookup search will let you know information such as:
Reverse phone lookup allows you to get a lot of information from one data point only (the phone number).
Phone numbers are increasingly becoming part of our digital footprint. Analyzing that footprint can give us a good idea of who the person is.
This is important both for individuals who want to know who they are dealing with and for companies who want to avoid doing business with the wrong people – especially fraudsters.
Phone numbers are harder to create than email addresses. Fraudsters don’t usually go through the trouble of getting new, real phone numbers for each of their fake personas or schemes.
And while apps like Hushed or Burner app can generate new phone numbers, these will have no digital presence – in other words, they won’t have any social, web or messenger footprints. If there is no social data associated with the number, that is much more likely to belong to a fraudster rather than a legitimate user.
Historically, customers have been more reticent to share phone numbers than email addresses. This means there are fewer of them floating around on the dark web, for instance, and large lists of phone numbers have yet to appear in big data breaches. But this is good news: Any numbers that do get found on such leaks are very likely to belong to legitimate users.
In the context of security at large, using phone numbers can also have some shortcomings.
The first that comes to mind is probably two-factor authentication (2FA). It’s worth noting that 2FA with a phone number isn’t always as secure as one would hope. A growing number of white hat hackers have managed to bypass the security measure through phishing and other social engineering methods.
Another issue arises with the increasing popularity of SIM-swapping attacks. This three-step process, also known as SIM splitting or SIM jacking, sees fraudsters acquire a phone number through hacks, phishing, or sheer luck.
They then call the mobile phone’s provider and claim to want to change their number to a new one. The new number, which is in the fraudster’s possession, will then receive all the messages used for mobile verification, which allows the criminals to access other accounts such as email, social media, or even mobile banking.
Spotting a fake phone number is possible using technical checks. You should commonly be looking for:
Note that virtual SIM cards aren’t technically fake phone numbers – but they certainly point to someone who is trying to hide their identity.
Reverse phone lookup tools come in many shapes and sizes, so the key is to look for the one that meets your needs.
Of course, you can also use SEON’s free-of-charge phone number search to get fast, instant results for numbers anywhere in the world.
But SEON truly shines when empowering a company to identify both good and bad actors from their phone numbers, in order to reduce fraud, streamline onboarding, minimize account takeovers, and even identify VIP customers for tailored marketing.
How exactly SEON can help depends on each particular business’s KPIs and risk environment. For a bespoke demo using your own batch data, you can book a demo below.
Yes, as long as you collect data from open, public databases. It’s worth checking with your reverse phone lookup provider whether they abide by data security laws. SEON, for instance, is fully GDPR compliant.
Once you have a phone number, you can perform a reverse search to find information linked to it. The most common use is to find someone’s name. That data comes from the phone operator or caller ID service, which is open source, similar to a white or yellow pages search.
A good phone lookup service will let you know its price ahead of time. Professional services tend to charge a monthly fee as part of a subscription. Beware of “free” phone lookup services where the query is free, but the results are hidden behind a paywall.
No. A reverse phone search does not notify the phone owner that it’s being performed.
All kinds of phones. In fact, reverse phone lookups will tell you the type of phone it is. For instance, SEON’s Phone API results include whether the number is VoIP, or if it is disposable, the associated CNAM, the country of registration and much more.
Learn more about:
Data Enrichment | Browser Fingerprinting | Device Fingerprinting | Fraud Detection API | Fraud Detection with Machine Learning & AI
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Communication Specialist | Florian helps tech startups and global leaders organise their thoughts, find their voices, and connect with customers worldwide.
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