11 Types of Telecommunications Fraud: How to Detect & Prevent It
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Last Updated: June 21, 2024 by Bence Jendruszak
Criminals have developed sophisticated methods for creating convincing identities, including synthetic identity fraud, which is exacerbated by the theft of approximately 14 million identities annually. These fraudulent identities combine stolen, fake, and artificially generated data, enabling criminals to carry out a wide range of illicit activities and construct entirely new personas by merging these elements. The complexity of synthetic identity fraud presents significant challenges in terms of detection and prevention.
Synthetic identity fraud is a type of fraud that involves creating a fictitious identity by combining fake and real personal information. Criminals use these identities to defraud businesses, bypass KYC checks, exploit promotions, obtain credit, make purchases with stolen cards, and launder money. This type of fraud is difficult to detect because it blends authentic and fake data, making the synthetic identity seem legitimate, posing a significant and growing threat to the financial sector and other industries reliant on accurate identity verification.
Fraudsters create synthetic identities by altering genuine ID data, such as changing birth dates or social security numbers, combining real personal information from various sources, or fabricating entirely new identity elements, like randomized social security numbers. Regardless of their makeup, it is crucial for businesses to quickly identify synthetic identities. Early detection is essential because these fraudulent identities often lead to more complex fraud schemes.
Synthetic ID creation typically works this way:
Variations of synthetic identity fraud include paying individuals with good credit to link their accounts to the synthetic identity, creating fake digital footprints on social media, and using fake checks to temporarily repay credit lines before maxing them out again.
While there is very little you can do about a data leak (except minimize the amount of personal information you give out to third-party companies), all of the other exploits can be mitigated with common sense and basic security measures. These include:
You always want to know who your customer really is. SEON’s digital footprinting uses our online presence to assess who they are.
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Synthetic identity fraud is notoriously hard to detect, as it is specifically designed to fool anti-fraud measures. However, companies can deploy a number of powerful features to identify users beyond the standard KYC checks.
Online digital footprint analysis is designed to identify people without relying on ID documents or biometrics. It’s a fantastic way to pre-screen for KYC checks, but also to instantly flag potential synthetic ID fraud.
Digital footprint analysis includes email and phone number analysis, which also lets you link data to social media profiles. This has a number of positive results for companies as you can:
Similarly, customers who sign up with virtual SIM cards, fake phone numbers or invalid email addresses should at least be considered high risk for your business.
Another way to spot suspicious identities is to find red flags in user’s alternative data, such as IP addresses or card numbers. In fact, you could even combine both tools to spot inconsistencies, such as a card issued in one country, and an IP pointing to another.
As is always the case with this kind of granular data, it’s not enough to claim an identity is fraudulent. You have to combine as many data points as possible to create a user profile and flag the suspicious ones accordingly.
If fraudsters are successful once, they tend to target the same companies multiple times. The challenge for them isn’t to create hundreds or thousands of synthetic IDs; it’s to make it look like each of these is connecting to your site as a new and legitimate user.
A device fingerprinting module can identify the tools that a fraudster relies on to spoof different users and devices. This is done by extracting data relating to their configuration of software and hardware, allowing you to spot:
Moreover, device fingerprinting lets you create hashes for each unique configuration, which lets you spot connections between users and instantly flag repeat offenders.
Last but not least, it’s not just about looking at data points, but about understanding user behavior. This is particularly important for the more sophisticated attacks, and those perpetrated by money mules who use their real IDs.
In fraud prevention terms, user behavior is identified via velocity rules. These aren’t necessarily complex but can analyze a wide variety of data points, including timeframes.
Here are some examples:
Of course, the sky’s the limit with the kind of data you want to examine. But the key here is that you can identify suspicious behaviors, even from fraudsters who have already managed to infiltrate your platform.
A whitebox machine learning system is particularly adept at spotting patterns that point to synthetic ID fraud. By extracting all the data mentioned in the points above (device, IP, card, behavior) and feeding it to the system with the right labels, you can expect insights that no analysts could have extracted.
If you are consistent in your reporting and use enough feedback mechanisms, you can begin getting suggestions that may point to the most undercover and sophisticated fraud. Best of all, the efficiency will improve over time, and the rules are based on your own historical business data.
Synthetic identity fraud is challenging to detect and could cost businesses nearly $5 billion by 2024. It often bypasses KYC checks, leading to fines, reputational damage, and legal issues. This type of fraud also drives up payments and chargeback rates, contributing to 80% of credit card fraud losses and 20% of chargebacks.
For consumers, synthetic identity fraud can result in fraudulent loans, credit damage, and a lengthy, costly process to resolve identity issues.
Criminals have access to a growing number of resources to create synthetic IDs. For targeted companies, it’s not enough to simply implement static ID checks and fraud rules, and leave them to run on autopilot.
However, you don’t have to waste all your resources on intensive manual reviews for identity proofing. Using sophisticated risk tech, you can combine tools to create a net that will filter out bad users, and only allow in those who will help your company reach its goals.
Leveraging an advanced fraud detection tool makes combating this form of fraud more feasible. Below, we’ll delve into these strategies in detail.
If you notice strange payments on your statement or start receiving suspicious emails, it’s possible some of your ID documents have been stolen and used for synthetic IDs.
To create a synthetic identity, you need some kind of real document to begin with. It could be a name, address or social security number. The fraudster then modifies or tweaks the information for their need.
Synthetic IDs are harder to detect than made-up, completely fake IDs because they contain an element of truth (the person’s ID documents). This is why fraudsters use them to bypass KYC checks or for fraudulent transactions, among others.
Fraudsters rely on any identifiable information they can find, including tax-related information, medical records, social security numbers, and even children’s identity records.
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Learn more about:
Digital Footprinting | Browser Fingerprinting | Fraud Detection API | Fraud Detection with Machine Learning & AI
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Bence Jendruszák is the Chief Operating Officer and co-founder of SEON. Thanks to his leadership, the company received the biggest Series A in Hungarian history in 2021. Bence is passionate about cybersecurity and its overlap with business success. You can find him leading webinars with industry leaders on topics such as iGaming fraud, identity proofing or machine learning (when he’s not brewing questionable coffee for his colleagues).