Automated Chargeback Management

Take Control of Chargebacks With Smart Prevention and Recovery

AI-powered chargeback resolution from start to finish with no manual effort required.

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THE SMARTER WAY TO STOP FRAUD

Fewer Chargebacks, Faster Fraud Decisions

  • Stop losses before they start by preventing fraud upfront, closing critical gaps and reducing overall risk.
  • Work smarter with fraud and chargeback management in one place, so you can make instant decisions without switching platforms.
  • Keep more of your revenue by using deep fraud insights by cutting chargeback rates and protecting your bottom line.
Learn how to detect and prevent chargeback fraud
product shot around digital footprinting and device intelligence

MORE HYPE THAN HELP

Stop Paying Hidden Costs on Chargeback Guarantees

  • Avoid over-filtering legitimate customers just to reduce chargeback liability and keep your genuine orders flowing.
  • Enter new markets and adopt new payment methods without restrictive rules or unexpected fees from chargeback guarantees.
  • Know what you are paying for up front. Other chargeback guarantee models start with low prices that increase over time.
Take an in-depth look at chargeback protection

Automated Chargeback Management

Stop Fraud. Recover Chargebacks. All On Autopilot.

1.

Chargeback Received

Once a chargeback is initiated, we’re instantly alerted, triggering a swift response that logs key data and begins gathering evidence for a strong, data-driven defense.

2.

Build Case

We automatically gather and enrich key data, including delivery proof, customer messages and billing checks, in order to build a strong, verifiable dispute case.

3.

Evidence Submission

Our AI-collected signals are compiled into a clear, bank-compliant evidence package that is well-structured, relevant and submitted on time to boost win rates and reduce manual work.

4.

Chargeback Won

Our process helps customers win up to 2x more disputes, backed by a 4x ROI guarantee. Recover more revenue, cut false claims and deter fraud, while saving effort.

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Choose How to Integrate with SEON

The choice is up to you: integrate directly with SEON’s APIs or through the AWS Marketplace.

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Discover How Companies Win

“I couldn’t believe how fast the results came. Our chargeback rates dropped by 91% in one month. Moreover, the number of fraud catch rates continued to improve in the following 6 months, which is the benefit of deploying a machine learning algorithm to fine-tune accuracy.”

Gergely Kalman

CEO at Unbuffered

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“The simplicity of the product, the simplicity of the machine learning rules engine, plus the support and working with a dedicated fraud specialist – it all made a tremendous difference.”

Jonas Jaeger

Co-Founder of Buycycle

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See all customer stories

Learn More About Fighting Chargebacks

Explore Our Solutions

Fraud Prevention

SEON’s fraud prevention solution connects 900+ first-party data signals to detect, stop and prevent fraud in real time across your entire customer journey.

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Digital Footprint

By analyzing email, phone, and IP data in real time, SEON builds detailed digital footprints to flag fraudsters before KYC checks.

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AI & Machine Learning

Fight evolving threats with adaptive AI that powers fraud and AML compliance, delivering explainable risk signals and pattern insights.

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Take the First Step Toward Transformative Fraud Prevention

“I couldn’t believe how fast the results came. Our chargeback rates dropped by 91% in one month. Moreover, the number of fraud catch rates continued to improve in the following 6 months, which is the benefit of deploying a machine learning algorithm to fine-tune accuracy.”

Gergely Kalman, CEO at Unbuffered

  • 91% reduction in chargebacks
  • 30 days to ROI

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