Friendly fraud costs online retailers over $132 billion annually — and it’s only increasing. In fact, 75% of merchants reported an average 18% increase in friendly fraud over the last three years.
While this is a known challenge, even legitimate customers can contribute to fraudulent losses.
Understanding friendly fraud is crucial for Shopify merchants to protect their operations and thrive in today’s competitive online marketplace. But how can you do this successfully if you’re time- and resource-strapped?
This is where SEON can help. In this demo, find out how to stop fraud before it happens by:
- Leveraging SEON’s fraud experts to actively manage your environment
- Utilizing digital footprint analysis and device-related data to confirm customer identities and intentions
- Maintaining detailed records of transactions and customer interactions
- Monitoring patterns by keeping an eye out for suspicious behaviors
