Chatbot Disclaimer

Please note that while our chatbot utilizes cutting-edge technology, it is not infallible and may not provide entirely accurate or exhaustive information at all times. The responses generated by the chatbot are based on available data, and they should not be considered professional advice. 

No Warranty: Information provided by our chatbot is being provided “as is” without warranty of any kind, neither expressed nor implied. SEON does not accept any responsibility or liability for the nature, accuracy, content, completeness, legality, or reliability of the information provided by our chatbot nor for the suitability or otherwise of the information to your particular circumstances. SEON shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential, or other), whether arising in contract, tort, or otherwise, which may arise as a result of your use of (or inability to use) our chatbot, or from your use of (or failure to use) the information provided herein. Furthermore, your use of our chatbot – including implementation of any suggestions set out in it and/or use of any information provided by it – does not create a customer relationship between you and SEON. 

Thus, users are strongly encouraged to verify critical information or seek assistance from us directly at [email protected] before making decisions based on the chatbot’s responses. 

Privacy: SEON respects user privacy and takes measures to safeguard any personal data shared during these interactions. Please note that interactions with our chatbot (including the conversation and any possible contact details of yours such as name, e-mail address, and phone number) are being processed by us in accordance with the applicable data protection laws (such as GDPR, UK GDPR, and CCPA). SEON affirms its commitment to user privacy and compliance with the California Consumer Privacy Act (CCPA) among others, thus we do not sell any personal data obtained through interactions with our chatbot to third parties for monetary or other valuable consideration.

Furthermore, SEON and its US subsidiaries comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) as set forth by the U.S. Department of Commerce. In compliance with the EU-U.S. DPF, SEON commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the U.S. For complaints regarding EU-U.S. DPF compliance not resolved by any of the other DPF mechanisms; you have the possibility, under certain conditions, to invoke binding arbitration. For more information on how SEON handles your personal data and complies with the applicable data protection laws and the  EU-U.S. DPF please refer to our Privacy Policy.

Using this chatbot indicates your acknowledgment and acceptance of these terms, as well as an understanding of the inherent limitations of the information provided.

If you do not agree with any part of this disclaimer, please refrain from using the chatbot. SEON reserves the right to modify or update this disclaimer at any time without prior notice. Your continued use of the chatbot after any changes signifies your acceptance of the revised disclaimer.