Optimized UX For Better Fraud Fighting

Optimized UX For Better Fraud Fighting

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September 9, 2020 by Tamas Kadar

When it comes to deploying new fraud fight tools, you don’t want to wait. Get straight to the heart of your fraud rates thanks to SEON products’ outstanding user experience and intuitive UI.

Full customization freedom

SEON tools come with all the customization features you might need, from the ability to add, edit and dock widgets, to manually adjusting risk score thresholds and setting up custom rules – all so you can optimize the product to the way you fight fraud.

Intuitive user interface

Start decreasing fraud rates in seconds, not months. The intuitive interface is designed to offer a shallow learning curve, and requires virtually zero training to understand its powerful features.

Complete team management features

Set permission levels and group roles within seconds. Enable 2FA (2 factor authentication) to ensure your accounts are safe, and keep logs of every team member’s actions to monitor performance and improve risk management.

Productivity boosting integrations

The platform supports Webhooks to communicate with external backends. And Zapier integrations allow you to boost productivity by connecting SEON with Slack, Google Sheets, or any other web app in your workflow.

Monitor & track at a glance

Get access to your most important KPIs as soon as you log in. Filter transactions through an intuitive Gmail-style menu, that lets you instantly see which rules were applied, user notes, or the raw data for manual review.

Customer-first approach

SEON products are designed by fraud managers, for fraud managers. Our solution is constantly improved with your feedback, which helps refine the user experience for future versions.

Request features & widgets

Can’t see a useful tool? Need extra customization options? Request features and widgets to your account manager or the SEON support team, and see them implemented in future updates.

FAQ – Frequently Asked Questions

How long does it take to get started with SEON?

Not only does SEON offer one of the fastest integration timelines on the market, but our optimized UX also makes it easy to intuitively pick up how to use the platform in seconds.

Can I use it with my team?

Yes, SEON comes with full team management feature so you can easily add unlimited team members and control their permissions. All team activity is also kept on detailed logs, so you can track risk managers’ performance and create KPIs to improve your results.

What if I need support?

SEON takes customer support very seriously. This is why you can get in touch with the support line via chat phone or email anytime you want.

Users of the Sense platform also benefit from the help of a dedicated account manager who will remain at your disposal for any technical questions or system fine-tuning.

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Tamas Kadar

Tamás Kádár is the Chief Executive Officer and co-founder of SEON. His mission to create a fraud-free world began after he founded the CEE’s first crypto exchange in 2017 and found it under constant attack. The solution he built now reduces fraud for 5,000+ companies worldwide, including global leaders such as KLM, Avis, and Patreon. In his spare time, he’s devouring data visualizations and injuring himself while doing basic DIY around his London pad.

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