SEON for Retail
No Fraud. No Friction.
Stop fraud from account creation to customer returns — with real-time detection that keeps genuine shoppers moving, reduces chargebacks, and safeguards revenue without adding friction.
Trusted by the World’s Most Ambitious Companies
Protect the Entire Path to Purchase
Fraud doesn’t stop after checkout. Your defenses shouldn’t either. With SEON, retailers can guard across every stage of the customer journey, minimizing losses and maximizing customer satisfaction.
Account Security
Fortify customer accounts with device intelligence.
Wallet and Cart Analysis
Block discount fraud and analyze wallet payment methods for consistency and protection.
Transaction Fraud Detection
Stop fraud with real-time insights, custom risk rules and AI-driven detection.
Mitigate Fraudulent Returns
Identify and reduce fraudulent returns through pattern recognition.
Chargeback Management
Automate chargeback evidence submission and streamline disputes.
BLOCK FRAUD AT EVERY STAGE
When Fraud Grows Smarter, So Must Your Defenses
DON’T TURN AWAY REAL CUSTOMERS
Fraud Checks Shouldn’t Feel Like Roadblocks
FRAUD FIGHTING MADE EASY
Automate As Your Company Grows
Automated Chargeback Management
Stop Fraud. Recover Chargebacks.
AI-powered chargeback resolution from start to finish, with no manual effort.
1.
Chargeback Received
The payment processor notifies us about a new chargeback, and we immediately start to gather evidence.
2.
Build Case
We automatically collect and enrich hundreds of data points such as, photographic proof of delivery and ensuring consistency across billing and shipping address.
3.
Evidence Submission
Our AI collates all the data signals into a comprehensive evidence package and submits the case to your bank.
4.
Chargeback Won
Dispute twice as many cases with a 4x ROI guarantee.
Discover How Companies Win
“I couldn’t believe how fast the results came. Our chargeback rates dropped by 91% in one month. Moreover, the number of fraud catch rates continued to improve in the following 6 months, which is the benefit of deploying a machine learning algorithm to fine-tune accuracy.”
Gergely Kalman
CEO at Unbuffered
“The simplicity of the product, the simplicity of the machine learning rules engine, plus the support and working with a dedicated fraud specialist – it all made a tremendous difference.”
Jonas Jaeger
Co-Founder of Buycycle
Learn More About Preventing Retail Fraud
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Ecommerce fraud is rising. Learn expert strategies to combat friendly fraud, return fraud, and chargebacks with AI and data integration.
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Our breakdown of the best ecommerce fraud prevention software.
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We go through the most common attacks on online stores and give you pointers on how to defend yourself.
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Discover retail fraud prevention tips using AI and monitoring to protect against payment fraud and identity theft.
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Read our breakdown of transaction monitoring for ecommerce.
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It’s the smaller e-tailers who have to bear the brunt when things go wrong with return fraud.
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Digital Footprint Analysis
Using email, phone, and IP data collected during onboarding, SEON crafts a highly detailed digital footprint of each user so you can detect fraudsters before KYC.
Customer Screening & Monitoring
Keep your business and your revenue safe with anti-fraud and global AML screening, continuous monitoring, and rule-setting capabilities – together in one platform.
AI & Machine Learning
Combat evolving threats with adaptive AI that powers fraud prevention and AML compliance. Gain insights with explainable risk signals, clear investigative summaries and intelligent pattern detection.
Take the First Step Toward Transformative Fraud Prevention
“I couldn’t believe how fast the results came. Our chargeback rates dropped by 91% in one month. Moreover, the number of fraud catch rates continued to improve in the following 6 months, which is the benefit of deploying a machine learning algorithm to fine-tune accuracy.”
Gergely Kalman, CEO at Unbuffered
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