Chinese payday loan company Qudian made a splash in 2017 with its $900M IPO. Whether in Southeast Asia, Europe or Latin America, there sure is money to be made in personal credit. But there’s also money to be lost due to fraud.
It is all part of a larger increase in attacks against online businesses in any vertical. As we’ll see, payday loan companies are a particularly high target. This post examines why and tries to offer a solution to the problem.
Table of contents
- What Are the Consequences of Loan Fraud?
- Why Are Payday Loans Companies Highly Targeted by Fraud?
- A Solution to Prevent Fraud and Mitigate Risk
How Does Payday Loan Identity Theft Work?
A key challenge for payday loan companies is flagging real from stolen IDs. These stolen documents tend to originate from four different places:
- Criminal marketplaces: Clear and dark web sites offer plenty of platforms where you can sign in anonymously, pay with untraceable crypto, and bulk buy IDs to use for any of your fraudulent goals.
- Data breaches: While cybercrime isn’t necessarily organized, fraudsters benefit from actions by other hackers as a data breach means access to legitimate IDs and passwords. These can be used to recover other information to create a full stolen ID profile.
- Phishing: the old days of mass-sending emails are over. These days, fraudsters use increasingly sophisticated methods, such as creating fake job posts to steal ID, targeting the clean credit history of children profiles, and personalised phishing – also referred to as spear phishing.
- Rent and ID service: we’ve seen an increase in individuals willingly renting out their official documents (in exchange for payment). This goes directly to fraudsters and makes it very hard to track.
Even more specific: fraudsters can filter stolen IDs based on credit score. It’s also easy to check it manually, using sites that let you consult a credit score by making a card payment.
What Are the Consequences of Loan Fraud?
The immediate consequence of lending money out to a fraudster is that you’ll never see it back. These criminals are adept at building trust, sometimes paying back initial loans to lull you into a false sense of security. Then one day, they vanish from the face of the earth. You’re left in debt, and collection agencies fail to contact an individual.
There are worse issues. In terms of compliance, you’re essentially putting yourself at the mercy of regulators, and in danger of paying hefty KYC or AML fines.
Last but not least, an afflux of fraudster on your platform will damage your bottom line. Some of our customers in the vertical almost had to cancel launching their products in fraudster-heavy markets – until they managed to mitigate risk with anti-fraud tools.
Why Are Payday Loans Companies Highly Targeted by Fraud?
Fraudsters flow towards money. And in the criminal world, very few industries offer as quick an access to money as online lending. But there’s more to it than simply smelling blood. Fraudsters also take advantage of a competitive market, new technologies and access to more than data than ever before. Let’s break it down below.
1. PayDay Loan Companies Are Increasingly Numerous and Competitive
As more and more companies compete for their slice of the pie, there’s only one way to stand out: offering fast, frictionless lending. This means accelerating credit scoring, at the risk of losing customers if it takes too long to process.
As you can imagine, this is the perfect opportunity for fraudsters. Faster credit scoring means fewer verifications. Fewer verifications means more ways to take advantage of the lender.
2. Lending Industry = Immediate Cash Access
Lending is a 100% financial service. There are therefore fewer barriers between fraudsters and their access to money. While, say, cloning credit cards incurs numerous steps, the results from targeting a payday loan company are immediate. If it works, they get paid. If it doesn’t they move on.
3. Risk-Free Applications
Wider Internet access, worldwide increase in mobile use, and cheaper consumer tech all contribute to a growing market for online lending companies. It also creates a fruitful and risk-free environment for fraudsters, who can switch devices, IDs or even IP address as they please to multiply their loan applications.
4. Easy Access to Stolen IDs
Do you believe photo ID verification works? For fraudsters, it is but a minor inconvenience. They can Simply log into a service like Secondeye, order a tailored, photoshopped document, and bypass secondary ID checks in no time.
Then there’s all the other options we mentioned in our introduction: phishing, rent-an-ID services, and, of course, huge data leaks.
5. Ineffective ID Verification Process
You wouldn’t dream of setting up a lending company without some kind of verification. The problem is that most thirds party services rely on stale database, built from previous shared blacklists. Yes, they may catch the less sophisticated fraudulent attempts, but criminals are fast, agile and wise to most KYC checks.
To make matters worse, you’re often left relying on credit bureaus. But how does it work in a market with a high percentage of unbanked people? Or in a country where financial information is scarce? In short, it’s not a lack of verification steps that makes lending a target, but often relying on ineffective tools instead.
6. More Digital Banking Options to Store Funds
Historically, receiving and storing funds was one of the biggest headache for fraudsters who managed to successfully apply for a loan. This is now a thing of the past as modern digital banking solutions have created a market for cheap, disposable accounts.
Fraudsters can simply purchase a legitimate online bank account from TransferWise, Revolut, or any other fintech to store the fiat. It’s then easier than ever to buy cryptocurrencies, which can then fund their next fraudulent venture.
A Solution to Prevent Fraud and Mitigate Risk
The lending industry is intrinsically based on risk. Interest rates are calculated on risk. Credit scores evaluate risk. Taking risks increases competitive advantage.
Modern fraud prevention tools can be integrated both as KYC processes and risk-model management solutions. Four of the top features include:
- Full Digital ID profiling solutions to improve credit scoring accuracy
- Device fingerprinting to flag suspicious connections
- Email profiling (email lookup) to get an accurate view of your borrowers
- Phone Number analysis for even better risk scores.
The good news is that risk is a measurable factor. This makes it easier to integrate services or processes that mitigate it, while calculating your ROI.
FAQ – Frequently Asked Questions
Fraudsters target loan companies because it’s a quick access to money. Companies also sacrifice security over onboarding more users, which fraudsters see as an opportunity to pass KYC verification with stolen or falsified documents.
A key solution is to rely on alternative user data as well as credit bureau data. That includes quantifying risk based on email address, social media profiles or even an IP address.
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